I just want to thank you for your wonderful flag pole. It is finally spring in Alaska, so I get to show off my wonderful new flagpole.
Just a brief note to let you know how much I appreciate your terrific customer service.
We had an issue with our pole and light and when speaking with Corky at the manufacturer I asked if I could warranty it through the dealer I purchased them from. First, he, without hesitation, agreed to swap them out, no questions. He suggested I give you a call to arrange for the process.
From that point on, it was not only painless, it was a pleasure.
You did everything you could to make it right.
We received the replacements today and once again "Old Glory" is flying high and proudly!
Thank you for being you!
Dave & Christine,
Thanks again for taking the time with us yesterday to get us squared away with our flagpole. I installed the “Sleep Baby” inserts and the new clips today and the flagpole is solid as a rock and no noise!
Thanks again, we enjoyed the visit!
John & Amy
My flagpole buddy arrived in time for our trip this past weekend. It worked out great!
Thanks for getting my order out so quickly.
Thank you again for your great service and product! Here is a picture and comment for your website:
We LOVE our 16’ Flagpole Buddy flagpole. Its got to be the absolute best solution to flying our nations colors proudly over our RV. We were the talk with all of our Talladega camping buddies at the track this year. Besides providing a very easy to use, very durable system - their customer service is fantastic. Christine was quick to respond to my email and assist with a minor mishap that I caused. They stand behind their product and so do I! I won’t shop anyplace else for my flagpole needs.
I purchased my 22 foot kit a couple of years ago. 1st time I flew the flag at the Baatan Memorial Marathon in New Mexico. I was proud to have the Stars & Stripes & POW/MIA flag flying on my motorhome. The pole snapped while I was away from the coach. I was very disappointed. I contacted FlagpoleBuddy & they promptly sent me a new pole , no charge. I'm happy to say I have flown my flag without incident since.. I take great pride in flying Our Flag. Recently in Florida, We got set-up at the campground & as I was setting the FlagPole up, a couple of other nearby campers started to applaud.. THAT's what Our Flag is all about... FlagPole Buddy is a great company with a fantastic product..
Just installed my 23ft button pole kit. Taking my time, it was a 15 minute job. Fitment is perfect on my Fuzion Toy Hauler ladder. All components appear to be well machined. I highly recommend this product!
This is a very good product. Easy to mount, easy to use. I enjoy seeing our Stars and Stripes when I camp.
Very pleased with the entire purchase. Wonderful to look out and see our American flag blowing in the wind.
Terry Van Fossen
Great Product! Fantastic customer service. They went far beyond my expectations to make me satisfied, actually thrilled.
I recently installed our 16 ft flag pole on the motorhome and it is a simple installation. I placed the American flag at the top and placed a Sturgis Motorcycle Rally flag below it and wow! We can hardly wait to fly the colors in Sturgis South Dakota come August. Thanks
RV Project Guy : 2.0 FPB Kit https://youtu.be/lhdt65J8y_s
I’ve been an RV geek for over 15 years and we’ve always had a flag and a beacon light since we began boondocking in the desert and off-roading. The camp marker light is a must-have if you ever ride at night. Years ago, we upgraded our RV and the ramp-mount style holder that we’d used in the past wasn’t going to work for us, so I spent a lot of time researching other companies and products. I was so glad when I found Flagpole Buddy. At first I was just happy to have a good ladder mounted holder, but then I quickly realized that everything about my dealings with the good folks at Flagpole Buddy was just a little (or even a lot) better than I had expected. For starters, the quality of the collapsible aluminum pole is far superior to the fiberglass poles I had been using before. My old fiberglass pole would never stay up on its own, so I had to use large hose clamps to keep tension on every joint. Not with this one though; it has stood tall even through the most hellacious windy nights. We also absolutely love the design of the two-piece ladder mount. It’s so much easier to put the flag up than before. Plus the support of the two parts lets me keep my flag up even when all my friends are taking theirs down in the high winds.
Best of all, though, is their service. I knew right from my first order years ago when they casually dropped a Happy Birthday flag into my box as a free bonus for my wife’s birthday that I was dealing with special kinds of people. Since then I’m on my 4th or 5th purchase with them and every single order has been fulfilled quickly and with just a little extra TLC that I hadn’t been expecting. I won’t say I’m cheap, but I sure don’t like blowing money unnecessarily. In this case though, I’m happy every time I place an order with Flagpole Buddy because I know I’m getting high quality products and I know the service will be perfect. I could waste hours sorting through dubious overseas vendors through Amazon, or I could get exactly what I wanted at a fair price from a family run small business. The choice is a no-brainer for me.
Thank you so much for the excellent costumer service and quick response to my email.
We take great pride in our company, our commitment to customer service and in the products we sell. So we love to hear what our customers have to say about their overall experience. Please submit a review by emailing us at firstname.lastname@example.org.
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