Two days after purchasing my flag pole buddy I had a section of the pole break. I contacted the company and they immediately sent me a new pole at no cost to me. Customer service is A++++ They back what they sell. I am a very happy Flag Pole Buddy Owner.
Keith said:August 27, 2013 1:44 pm PST
We have been very happy with our Flag Pole Buddy and their customer service is top notch. It happened to be that they would be at California Speedway for the race we had tickets to so I placed my order and picked it up there.
I think I stripped one of the nuts or screws installing the brackets and contacted them to ask a question. They asked what space we were in and came over to help get things straightened out.
Flag Pole Buddy is not only a well-designed and convenient product but the owners are a wonderful and pleasant couple to work with.
John J Thomas said:May 6, 2013 4:42 pm PST
I got the 16' Flag Pole Buddy and it is even easier than advertised, I wish every product was as accurately built as these. Many times they use fancy advertising that borders on being in-accurate or false but this is not the case with Flag Pole Buddy, the only thing that I can say negative is that I waited to buy one, should have had one before now!
Great product, great communications from you and I recommend this product highly!
John J Thomas
George R. Baird said:July 5, 2012 7:29 pm PST
Flagpole and mounts assembled within two hours of receiving my 22 ft. kit...tested in the trailer storage yard...thanks very much.
George R. Baird
John & Jane Haines said:July 5, 2012 7:24 pm PST
Wow what Fantastic customer service!! Have never received such great customer service. Thank you. A lot of “snow birds” here in Texas want to know where we got our flagpole, we tell them, “FlagpoleBuddy.com” . We fly the flag at all our club campouts back home in Nebraska also. Thank you again, John & Jane